Category: News

  • What can an international benefits consultant do for your business?

    What can an international benefits consultant do for your business?

    In general terms, an international benefits consultant specialises in helping companies negotiate the international employee benefits and health insurance market.

    Some businesses may require end-to-end assistance, going all the way from developing a benefits strategy to implementing and introducing policies across the business. Other companies may just want assistance on a specific issue, such as help in finding a suitable International Health Insurance scheme at a competitive price.

    The job of any good global consultant is to help clients establish what they need under one manageable scheme – and act as a single point of contact for all their policy questions. The end goal is always to provide the best protection and support to employees in the world, in the simplest and most effective way.

    Need help setting up or reviewing an international employee benefits plan? Contact our team of AMII-affiliated experts for FREE quotes and guidance. Call +44 (0)1273 974419 or click on the bottom right chat box.


     

    What services does an international benefits consultant provide?

     

    1.Advises on the full raft of international employee benefits, including:

    International Group Health insurance

    • Gives employees access to private healthcare in multiple countries around the world
    • Provides more comprehensive coverage than available in typical health insurance plans
    • Remember, some countries (for example USA, UAE and Saudi Arabia) require businesses to provide private health insurance for their employees as a condition for visas.

    Learn more about International Group Health Insurance

    International Group Income Protection:

    • Provides financial support to an employee should they fall ill anywhere in the world (exceptions applying).
    • The company decides how large the insurance payout will be (up to 80% of the employee’s wage)
    • Particularly good at providing peace of mind for expat employees and their families

    Learn more about International Group Income Protection

    International Group Life insurance

    • Provides financial support to a team member’s loved ones, situated anywhere in the world, in the event of their death.
    • The policy still applies if they move from one country to another.
    • Immediate family members can also be added to the policy

    Learn more about International Company Life insurance

    International Employee Assistance Programmes

    • These digital platforms provide staff with a toolkit to support their general emotional wellbeing
    • Provides practical health and wellbeing support e.g., counselling services, financial advice, stress support and more.
    • Multi-lingual support ensures your team can get appropriate support, whatever their language

    Learn more about Global Employee Assistance Programmes

    Pre-assignment screening

    • Designed to check whether an employee is suitable for an overseas assignment
    • Includes health screening, personal evaluation and family support services
    • A specific requirement for certain industries, such as Oil & Gas, Aviation and Maritime.

    Learn more about pre-assignment screening

    Other products which an international benefits consultant may be able to advise on include:

     

    2.Search for and provide the best quotes

    A good international benefits broker, like Engage Health Group, will scour the whole insurance market for the best policy, rather than be tied to any one provider. Indeed, they will usually be able to source better deals than are available publicly. This is because providers can attract repeat business from a broker if the price and terms are right – making the insurer bend that little further backwards to provide a competitive quote!

    But it’s not just about insurance schemes. We also provide quotes on Employee Assistance Programmes, digital benefits platforms, corporate wellness schemes, health screening services and much more.

     

    3.Implementing the scheme

    International benefits consultants can also assist with the practicalities of implementing the scheme. This might include:

    • Communicating with employees and different business divisions via remote or in-person presentations
    • Providing written guidance and promotional materials
    • Advising on digital platforms to better implement the scheme
    • Answering ongoing queries

     

    4.Claims and policy management

    A good consultant will help with any disagreements that arise with the insurer. For example, if a claim is turned down, we can help assess whether you have a case and, if so, raise it with them on your behalf. We’ll also provide an annual review to check whether it’s worth switching to a different policy or provider to gain better value for your business.

    “They went out of their way to provide us with the best quote and negotiated with our current provider, they managed to increase our level of cover and drop the cost. They provide support during the change over to the new policy and came to our office to do an all-company presentation explaining how to get the best out of our cover” – Europe/New Zealand/Australia, 60 employees, Global IT company

    Check out more of our client testimonials here.

     

    How do international benefits brokers help your business?

    Partnering with a global benefits consultant aids businesses in the following ways:

    • Alleviates the burden on HR as they can outsource the workload to an independent expert
    • More cost-efficient as they’ll keep you from paying for separate national policies
    • Provides peace of mind that your benefits are being taken care of in the most efficient way possible – and no paying over the odds
    • Offers on-tap access to insider knowledge – helping you navigate the complexity of international rules and regulations
    • Ensures consistency across your workforce – every global employee receives access to the same level of benefits through a harmonised scheme
    • Provides help with setting up, implementing and communicating the new benefits scheme

     

    International consultancy in action

    As international benefits specialists, we’re accustomed to working with businesses which have a global footprint. For example, we planned and launched a global benefits scheme for a company which had over 1000 primary policyholders across Europe, the USA, and South America. It was a complex undertaking, but we were able to achieve the best possible outcome for them.

    Our International Director, Ian Abbott, explains the process:

    “For this specific customer, we broke their needs and requirements down into simple steps to see what was needed and where. Having a detailed understanding of the countries their employees are based in, and the health condition of their employees, we could create a plan that best fits with the company’s strategy. We helped the client manage their cover under one policy, making even their far-reaching employees protected under a simple and accessible plan.”

    The key is simplicity. Without a keen understanding of how to piece together an employee benefits scheme tackling the needs of employees working in different parts of the world, it gets very confusing, very quickly.

     

    How much does a consultant cost to your business?

    There is no extra cost to either to your business if you employ the consultants at Engage. Our team of experts offer advice and quotes for free, so always be wary of brokers that charge for their services.

    So, where do we get our money from? We are remunerated by the insurer partners and providers we work with, meaning you get expert advice, full market reviews, and peace of mind at no extra cost.

     


     

    Engage International can help

    Sifting through and understanding the international employee benefits market by yourself will be a complicated and stressful process for any HR professional. Outsourcing the legwork to a specialist consultant like Engage alleviates the strain.

    Engage Health Group has a large reach of global partnerships across 50+ countries and territories, which means we have the connections and expertise to deliver the best advice and most competitive quotes available on the market.

    If you’re looking to set up or review an employee benefits scheme for your global business, then get in touch with one of our teams for a FREE consultation. We’ll help plan and deliver the best scheme for your business at no extra cost to you.

    Contact us on +44 (0)1273 974419 or use the contact form on the right.

  • Which is the best International Health Insurance company?

    Which is the best International Health Insurance company?

    Every International Health Insurance provider offers a range of plans and price points which target different types of business customers. Whether you’re an SME looking to protect your growing workforce of global employees, or a large corporation looking to protect high-net-worth individuals around the world; there’s a policy designed for you.

    But is there one provider which we’d recommend above the rest?

    To be honest, it’s not that simple. The best solution for you will depend on the exact requirements of your business, the scale of your international workforce and the spending power you have at your disposal.

    In this blog post, we’ve listed nine of the best International Health Insurance companies operating in the market today. It’s designed to provide you with a valuable overview of the different providers to help you understand what’s available today.

    Need one-to-one advice from an independent broker? Contact our team of AMII-affiliated experts for FREE quotes and guidance. Call +44 (0)1273 974419 or click on the bottom right chat box.

    Top 9 Global Health Insurance Companies

    1. April International

    April International has been in the market for over 40 years now with over 150,000 insured members across 180 countries, 260 global employees, 20,000 distribution partners, and 12 offices worldwide. Their support for both SMEs and larger corporates are three-fold: long-term health insurance, short-term health insurance, and student health insurance.

    Products/services include:

    • Medical expenses
    • Repatriation assistance
    • Private civil liability
    • Death and disability
    • Security
    • Retirement
    • International health insurance for SMEs and large corporates
    • Specific regional solutions
    • Case management

    2. Allianz Worldwide Care

    With more than 130 years of service for international organisations under its belt, Allianz Worldwide Care is a vastly experienced outfit. They are based across Europe, the Middle East, Australia, Asia, the Americas, and Africa with a network of 1.3 million providers and partners.

    Products/services include:

    • Digital access to care resources/platforms
    • Global telehealth services
    • 24/7 multilingual helpline
    • 3 different health insurance coverage plans – Essential, Classic, Premier

    3. AXA Global Healthcare

    Headquartered in France, AXA Global Healthcare is one of the top life and health insurance companies today. AXA Global now has over 1.4 million medical facilities worldwide, a medical network spread across nearly 150 countries, and 88% of its claims are paid in just 3 days.

    They offer three options of cover for different-sized companies, simplifying the process of finding an appropriate level of cover:

    • Cover for 1-74 employees
    • Cover for 75-149 employees
    • Cover for over 150 employees

    > Further reading: A broker’s review of AXA Global Healthcare <

    4. Bupa Global

    Bupa Global is a UK organisation, with bases now spread across Australia, Europe, Latin America, the Middle East, and Asia. They were established in 1971 and have grown to work with over 1.2 million medical providers, helping over 38 million customers.

    Bupa Global provide customers with products and services to access the international healthcare they require anytime, anywhere in the world, advising through their global team of experts. Now partnered with GeoBlue, these two organisations also offer health insurance coverage to US citizens travelling abroad or any person moving to the US.

    Bupa Global’s “Ultimate Health Plan”, has long been considered the most extensive in the market which makes it well-suited to high net-worth individuals.

    5. Cigna Global

    Spanning across over 200 countries and territories with a global network of 1.5 million healthcare providers, Cigna Global is another huge successful option for international healthcare and support. They have more than 60 years of experience in the market, constantly designing and managing International Group Health Insurance and employee benefits plans for their over 180 million global customers.

    Products/services include:

    • EssentialCare – simple and flexible international health cover
    • ExecutiveCare – comprehensive international health cover offering enhanced core cover
    • EliteCare – premium international health cover
    • Offers modular and flexible options to personalise any plan

    Are you looking for FREE quotes on International Health Insurance tailored to your business? Click the ‘Get Quotes’ button at the top of the page or call 01273 974419 for impartial expert assistance.

    6. Now Health International

    Now Health International is a provider based in Hong Kong with regional service centres in Hong Kong, Shanghai, Dubai, Singapore, Jakarta, Malta, and the UK. In 2015, they acquired Best Doctors Insurance (a major medical insurance provider) with distribution throughout Latin America, Canada, and the Caribbean. The combination of both providers created one of the largest independent IPMI providers worldwide with 125,000 members, more than 370 staff members, and over 5,000 distribution partners.

    Products/services include:

    • Micro group health option (3-9 employees)
    • Mini-group health option (10-24 employees)
    • Small group health option (25-49 employees)
    • Medium group health option (50-99 employees)
    • WorldCare – members have access to the best healthcare both at home and overseas
    • SimpleCare – offers vital health protection and access to world-class medical facilities at an affordable price

    7. William Russell

    Entering the market in 1992 as part of the AWP Health & Life SA (Allianz Group), William Russell is growing at a successful rate now with a network of 40,000 hospitals worldwide, 75 employees, and members in over 160 countries. William Russell’s cover options and health insurance plans are available to any expats wanting to live and work anywhere in the world, aside from USA and Switzerland.

    Products/services include:

    • Bronze health insurance plan
    • SilverLite health insurance plan
    • Silver health insurance plan
    • Gold health insurance plan
    • Cover for up-to-date cancer care and treatments, including providing wigs, counselling, dietitian consultations and more

    8. UnitedHealthcare Global

    Emerging from UnitedHealth Group in 2014, UnitedHealthcare Global aims to support globally mobile groups through a range of solutions targeting long and short-term assignments, individual travel, assistance and security services, and medical services. In the US, UnitedHealthcare Global is contracted with over 1.2 million physicians/care professionals and 6,500 hospitals/care facilities.

    Products/services include:

    • Domestic and international benefits plans
    • Customisable assistance, security, and intelligence services to meet specific needs of global businesses
    • Remote medical services for extreme/challenging locations – on-site staffing, supplies, and virtual health support

    9. Global Benefits Group

    Global Benefits Group has over 40 years in the market distributing and underwriting international health, life, disability, educational, and travel insurance on a global level. They have offices in Serbia, California, India, South Africa, England, the Philippines, Florida, New Jersey, and China.

    Products/services include:

    • Ability to tailor benefits to create your ideal plans e.g., low deductibles, robust benefits or increased deductibles, reduced benefits – according to budget and business need
    • Partner with local insurance companies, meeting with specific country regulations

    How do I find the best health insurance policy?

    There is no one right answer as to who is the best International Health Insurance company. As we’ve already mentioned, it really depends on the precise nature of your business, the different territories you’re operating within and the budgetary power you’re able to wield.

    We strongly advise that you speak to an independent broker with expertise in the international employee benefits market. Engage Group Health is just such a broker.

    If you contact a member of our team, we’ll give you the chance to ask all the questions you’ve ever wanted to ask about International Health Insurance and other related topics – cutting the time you would otherwise spend researching online. We’ll then advise on the best policies currently available on the market and deliver a range of quotes FREE of charge.

    Engage is fully independent of any one insurance provider, meaning we can give you completely impartial advice in your best interest.

    To kickstart your search, contact us at +44 (0)1273 974419 or use the contact form on the right.

  • Confused about workplace pensions? We’ve got 5 handy tips to help

    Confused about workplace pensions? We’ve got 5 handy tips to help

    A guest blog written by Oliver McDonald, Director of our sister company – Engage Wealth Management. Read on for insights on workplace pensions. 

     

    Workplace pensions haven’t always been given the attention they deserve but the approach to financial wellbeing and growth is changing for the better. With the gradual move away from the old ways of Defined Benefit pensions to Defined Contribution pensions, more and more employees see their responsibility and control over their pensions and retirement grow.

     

    The gradual introduction of Auto Enrolment in 2012 helped bring pensions to the forefront of employers’ and employees’ minds. However, in recent years new trends have emerged:

     

    • Employers are setting up the basic option and hoping this will be enough

     

    • Employers addressing the pension once, rather than continuously reminding staff about the importance and their options

     

    • Employees have become more knowledgeable – it is often the case that companies seek help as they have been challenged by staff. Existing staff, or even during interviews, ask why the company only offers a ‘basic’ pension option.

     

    Pensions provide valuable support to you and your employees for when they reach retirement. However, a company pension scheme isn’t just a one-time thing. A workplace pension is now seen as a core employee benefit, and improvements must be made to attract and retain quality staff.

     

    What does the regulator say?

    Automatic enrolment is a continuous responsibility – your duties do not end after your duties start date.

    The Pensions Regulator expects employers to ensure staff receive good value for money with their workplace pension scheme.

    In this blog, I’ll explore five ways employers can improve their workplace pension scheme in the UK.

     

    Are you looking to set up the right support and employee benefits for your teams? Contact us at enquiries@engaghealthgroup.co.uk or call +44 (0)1273 974419 for FREE no-obligation advice and support.

     

    1.Increasing employer contributions

     

    This may seem obvious, but most schemes we encounter still contribute the minimum – for both employer and employee. The minimum contributions for auto-enrolment are 8% total, of which 3% must come from the employer.

    So, we see most schemes set up on 5% employee and 3% employer contributions. These contributions are the minimum. Like anything in life, putting in the minimum effort will provide poor results.

    If you want to improve your employees’ future retirement and retain/attract staff, increasing the employer contribution is a great way to achieve this.

    How much is up to you? Some employers offer matched contributions up to a certain percentage or higher contributions for senior staff members.

     

    2.Changing provider

     

    We’ve seen a lot of companies start out with basic options. The National Employers Savings Trust (NEST) was set up to accept any employer with 1 employee or more. The People’s Pension is also a popular option.

    Whilst these providers tick a box, they have their limitations.

    Searching the market for a more comprehensive option could be a great way to show your employees how you’re taking their future seriously. Some of the benefits may include:

     

    • Reducing fees for your staff

     

    • Introduction of Salary Sacrifice

     

    • A wider investment choice

     

    • Full retirement options

     

    • Greater technology to improve employee engagement

     

    Changing providers is not as complex as it seems, especially when using a workplace pensions expert like the team at Engage Wealth Management.

     

    We help employers every step of the way and ensure a smooth transition to a better workplace pension scheme. Check out our workplace pension offering for more information or get in touch at hello@engagewm.co.uk

     

    3.Changing the way your contributions are calculated

     

    A slightly technical area but incredibly important. When setting up a workplace pension scheme, employers can choose to base contributions on three options:

    • Qualifying earnings: Contributions are based only on pay between £6,240 & £50,270 (2022/23 tax year)

     

    • Basic Salary: Contributions are based on employees’ basic salary

     

    • Total Earnings: Contributions are based on employees’ total earnings, including overtime and bonuses.

     

    Clearly, qualifying earnings are the least generous. Many companies begin with qualifying earnings and minimum contributions to cover the legislation. This is fine, but once a company grows rapidly, it must seek ways to improve employee benefits, including pension contributions.

    Basic Salary is the most common method, with only a few employers implementing total earnings from our experience.

     

    4.Salary Sacrifice / Salary Exchange

     

    Salary Sacrifice is a way of contributing to an employee’s pension before they are taxed. This benefits both employers and employees in several ways:

    • Employers pay less National Insurance: Employers can then choose to retain this saving or kick the saving back to employees as an additional contribution.

     

    • Employees pay less tax and National Insurance: The employee is effectively being paid a lower salary. Therefore, the tax and National Insurance savings will increase their take-home pay. Employees might choose to contribute the additional saving to their pension scheme.

     

    • No higher rate tax relief claim: Under the standard relief at source method on pension contributions, higher rate taxpayers must claim higher rate tax relief through their annual self-assessment. Although they can backdate their claim, many people miss out on this ‘free money’ from the government. With Salary Sacrifice, employees receive tax relief at their highest marginal rate immediately, so there is no need for claiming through self-assessment.

     

    There may be drawbacks to Salary Sacrifice, and employers are effectively changing an employee contract. At Engage Wealth Management, we help employers communicate these changes and provide the appropriate letters to change contracts. However, it is sensible for employers to seek legal advice before changing to Salary Sacrifice too.

    This Salary Sacrifice calculator from L&G is an excellent tool for employers and employees.

     

    5.Ongoing support to employees

     

    Employing the service of a workplace pensions expert can be a great way to demonstrate additional value to your employees. Popular features include ‘pension surgeries’ and 1-1 meetings.

    By employing the services of an expert, your staff have access to them throughout the year for high-level questions. The most common discussions are around increasing employee contributions, consolidating old pensions, and looking at investment fund options.

    We also make it clear that our service is an additional employee benefit, provided to staff at the cost to the employer.

    Being independent financial advisers, we can also provide in-depth individual advice to employees at their cost. This may include more serious retirement planning, investing a windfall or protecting their family with insurance.

     

     

    If you’re a UK employer, how can you improve your employees’ pension and incentivise more engagement? Try some of the ideas above – it might help your staff save for retirement.

     

    Contact our friendly team of experts for FREE quotes and advice. Call +44 (0)1273 974419 or click on the bottom right chat box.

     

  • Are you ready to invest in a corporate benefits platform?

    Are you ready to invest in a corporate benefits platform?

    After Blenheim Palace announced the launch of its own employee benefits platform last month, we felt it was an apt time to explore the topic in more detail.

    In this blog post, we list some of the common features of corporate benefits platforms, outline the key benefits they provide and list six leading platforms currently serving UK businesses.

    Can they deliver on the promise of simplifying the provision of employee benefits and rewards for HR teams? Read on to find out.

    Looking to invest in an employee benefits platform to provide the best support to your staff? Contact our team of experts for FREE quotes and advice. Call +44 (0)1273 974419 or click on the bottom right chat box.

     


     

    What are corporate benefits platforms?

    Corporate benefits platforms are digital spaces giving staff access to employee benefits via a mobile app or desktop platform. In this digital space, employees can sift through the different perks on offer, enrol themselves on the benefits they most want and utilise a range of wellbeing tools.

    The process of administering benefits is made a lot easier for HR teams as the system is largely self-managed. It’s also much easier to provide a choice of perks to your teams. This means you can successfully address their different interests, life circumstances, health requirements, and priorities.

    Below we have listed a few extra positive outcomes of employee benefits platforms:

    • Staff feel more in control and involved in the decision-making process
    • Less time-consuming for management and HR
    • Organises administrative documents and processes in one easily accessible area
    • Saves valuable time and money by lightening the load off HR – energy can be directed towards other responsibilities such as staff training and development
    • Employees gain access to a wealth of knowledge on the employee benefits market, allowing them to understand in more detail how their chosen benefits can be used
    • Many benefits platforms can be synchronised with payroll and other HR services

    How do employee benefits platforms work?  

    Each platform has its own distinct features and functionality, but they typically include:

    • Staff discounts/deals
    • Health and wellbeing support services
    • Health insurance management options
    • Pension schemes management tools
    • Employee Assistance Programmes
    • Holiday entitlement management tools
    • HR communication tools
    • Payroll integration
    • Employee rewards and recognition services

    It’s important to remember that HR has full control over what’s offered, and features will vary depending on your chosen platform and package.

    As employee benefits brokers, we often advise companies on how best to synchronise their platforms with different insurance products and services – making sure that everything’s hooked up to provide maximum value.

    If you’d like FREE one-to-one advice, call us on +44 (0)1273 974419 or use the contact form on the right.

    6 leading corporate benefits platforms in the UK

    There are scores of benefits platforms vying for your attention. It can seem daunting to pick one out of the many! Here, we have provided a brief breakdown of six leading platforms in the UK.

    ThanksBen

    ThanksBen prides itself on being a flexible platform, enabling staff to set their own budgets selecting the benefits they most want. It’s mainly aimed at small to mid-range businesses, but the features offered are continuing to expand, allowing it to grow with the needs of its clients. ThanksBen also includes payroll integration alongside the usual benefits management capabilities.

    Reward gateway

    Established in 2006, Reward Gateway has almost 2000 customers. Due to their target businesses being predominantly larger organisations, Reward Gateway are great for complex needs catering for a wide range of staff priorities and requirements. Customers are particularly fond of its automated employee recognition platform.

    EdenRed

    EdenRed serves more than 10,0000 businesses and has 35 years-plus experience in the field. The platform is rich in features making it a good match for large businesses with complex needs. They are well-known for helping businesses build more connected teams whilst specialising in high-value perks, incentives and rewards, and expense management tools.

    Perkbox

    Renowned for its global capabilities, Perkbox is another fast-growing provider now used by over 7,500 businesses. As an employee benefits and rewards platform, Perkbox provides leading HR integration features, driving efficiency and boosting clients’ communications capabilities. This platform brings together employee benefits, wellbeing, and recognition/rewards.

    Avantus Employee Benefits

    Known by many by its former name, Fair Care. Since launching in 2005 as a specialised salary sacrifice service, Avantus has come a long way. It now provides a wide range of HR functions and employee benefits – with different packages adapted to different business needs. Its FlexGenius module also allows businesses to publish or update policies and documents and make them accessible to the team via the platform.

    Zest

    With an impressive client roster which includes Aviva and Travis Perkins, Zest promises to be the perfect partner for any employee benefit scheme. Usability is at the heart of what they do, with a setup of fewer than two hours! All the usual features you’d expect are here: personalised benefits & reward schemes, payroll reporting, employee usage stats, communication tools and much more.

    Frequently asked questions

    Here are just a few of the questions we’ve previously been asked about corporate benefits platforms:

    • Is the upfront cost really worthwhile? Usually, yes. It saves HR huge amounts of time by automating tasks and allowing team members to efficiently manage their own perks. But it also allows employees to get the benefits they most need, which will be of mutual benefit to business and employees – healthier, happier employees will be more present and productive in the workplace.
    • Can current benefits be transferred? Investing in a new corporate benefits platform doesn’t mean you have to start from scratch. It’s possible to transfer any current policies and benefits into the new system.
    • Are platforms available for different business sizes? Absolutely, from start-ups to large corporate institutions, there is a solution for every type of business. They can be as straightforward or as advanced as required, serving a small UK workforce or large global employee base.
    • Will it bring an end to one-to-ones? We’d hope not. These platforms may have features which allow for the gathering of feedback and usage stats, but in-person conversations still matter. Whether it’s related to employee benefits or the general workplace experience, there’s nothing that beats a one-to-one conversation.

     


     

    Get expert advice

    When there are so many corporate benefits platforms to choose from, it can be difficult to work out which one provides the best solution. Your business is always evolving and the way people work is constantly shifting – especially with the recent growth of remote and hybrid working possibilities which has driven an upward trend in global workforces.

    To help with this process, the best plan is to first speak to an AMII-affiliated broker and get independent advice on which platform and range of benefits will provide the best fit. At Engage Health Group Ltd, we take the time to understand your business and answer all your queries. Based on our conversation/s, we’ll source quotes tailored to your business – all FREE of charge.

    Contact us at enquiries@engaghealthgroup.co.uk or call +44 (0)1273 974419 for FREE no-obligation advice and support.

  • How does health insurance excess work?

    How does health insurance excess work?

    There are many factors that influence the cost of a health insurance policy. But one factor that’s often overlooked is the ‘excess’ – and it can make a big difference to premiums.

    So how does health insurance excess work? And is it best to raise or lower it for you or your business? We’ll answer these questions and more in this blog post.

    Looking to set up a health insurance policy for your organisation? Contact our team for FREE quotes & one-to-one guidance. Call +44 (0)1273 974419 or fill in the form on the right.


    What is health insurance excess?

    Quite simply, health insurance excess is the amount you will pay out of your own pocket towards a treatment (or consultation) before the actual insurance payout kicks in. When first applying for a health insurance policy, the insurer must establish whether you’re going to add excess – and if so, how much. This excess amount can be set up as zero (where the insurer will meet 100% of medical costs) or up to £5,000, depending on your own requirements.

    But remember – the higher the excess, the lower the premium. This can make for a tricky cost-benefit analysis!

    How does paying for excess work?

    To get a health insurance quote, you will need to choose an excess amount as this will impact the overall cost of your cover.

    The most common way of paying excess is to pay it upon each claim. For example, if you require treatment which costs £2000 and you’ve agreed on an excess amount of £200, then you will need to pay that £200 and the insurer will cover the £1800 that’s leftover. In this case, every time you make a claim, the same excess is due. As you can imagine, the costs can mount up.

    Alternatively, an insurer may require you to pay an excess once per policy year – this means your excess payment goes towards your first treatment and you won’t have to pay any more excess regardless of how many claims you make.

    If you are likely to make multiple claims per policy year, then the latter option will likely be best. Therefore, before choosing a payment option it’s worth considering how often you are likely to claim.

    How do you choose the right health insurance excess amount?

    When first assessing health insurance excess, most people are aiming to keep their premiums low – one way to do this is by choosing a high voluntary excess. However, this is not a one-size-fits-all situation – some people will prefer to make a greater initial investment safe in the knowledge they won’t need to make any unplanned payments later on down the line. A sudden extra cost at short notice may come as a nasty surprise!

    Keep in mind, that at policy renewal you have the chance to change your mind. If you need advice about excess levels or any other aspects of your Business Health Insurance scheme, then it’s worth speaking to the team at Engage Health Group as we’re an independent broker who can provide genuinely impartial advice – for free.

    Why is health insurance excess so important?

    Establishing the right level of excess can significantly impact your premiums. Although you are paying towards healthcare costs, it’s often the best way to save money on premiums without compromising the level of cover. For example, adding an excess of £200 can reduce premiums by as much as 10%.

    So, the higher your excess, the lower the premium but the more you will contribute towards healthcare costs. Alternatively, if health insurance excess is set at zero, you won’t be needing to pay anything for individual claims, as the insurer will meet the medical costs. However, this will leave your premiums more expensive.

    If an insurer isn’t providing much in the way of choice, it will be worth considering changing providers. As a broker, we understand how working across the market is the only way of guaranteeing the best deals on health insurance. If you’re a business looking to set up or review a policy, leave a note in the contact form on the right and we’ll be happy to advise.

    Enlisting the help of a broker

    Should I lower the excess and raise the premium so I won’t get any unplanned bills further down the line? Or should I lower the upfront costs by raising the excess? Should it be a lump sum excess or per-claim excess?

    Everyone’s circumstances are different – depending on the health profile of the people covered by the scheme, the likelihood of claims and, of course, the available budget.

    The best plan of action is to first speak to an AMII-affiliated health insurance broker. Brokers can advise on striking the perfect balance based on budget and strategic business needs.

     


     

    At Engage Health Group, we work to your specific budget and help businesses establish the perfect blend of health insurance and employee benefits. We provide expert advice on the best options and source FREE quotes tailored to your circumstances.

    Contact us at Engage Health Group Ltd or call +44 (0)1273 974419 for FREE no-obligation advice and support.

  • FREE report: The employee’s perspective on workplace health and wellbeing

    FREE report: The employee’s perspective on workplace health and wellbeing

    We surveyed hundreds of UK employees spanning a wide range of sectors and industries from retail to professional services. The results tell us about employees’ priorities in the wake of the pandemic and how well companies are meeting demands.

    In our FREE 19-page report you will discover answers to the following questions:

    • What are employees’ priorities in the wake of the pandemic?
    • Do employees feel their workplace supports their wellbeing?
    • Is wellbeing considered a business priority?
    • How strong is the correlation between employee benefits and loyalty?
    • What employee benefits are being made available?
    • What are the most desired workplace benefits for employees today?

     

    Unsurprisingly, nine out of ten employees listed health as their number one life priority. But it’s interesting to learn what specific benefits are seen as the most important for supporting wellbeing.

    At Engage, we believe businesses should take a holistic approach to wellbeing in order to best support workers’ needs. Our survey explores this issue and much more.

     

    Click here to read the full report.

     

    Need help formulating an employee benefits scheme? Arrange a free chat with one of our expert advisors. Call 01273 974419 or use the chatbox and we’ll happy to answer your questions.

  • How to keep employee benefits simple in the age of the global workforce

    How to keep employee benefits simple in the age of the global workforce

    Today’s HR teams face the challenge of handling increasingly disparate staff. While much attention is paid to the rise of remote working – and the challenges that poses – less is said of the increased international spread of workforces.

    In this blog post we examine the driving factors behind this trend, the impact it has on the delivery of employee benefits and how businesses can keep things simple.

     

    If you’d like FREE professional advice on how best to support your international teams, contact the experts at Engage Health Group +44 (0)1273 974419. We’re happy to answer all your queries and help guide you in the right direction.

    The rise of the global workforce

    According to CoderPad’s tech hiring survey, 40% of recruiters are hiring internationally for roles in other countries. While this brings many businesses perks, it also increases the logistical challenge of deploying employee benefits and maintaining a happy, healthy and motivated team. It also demands a keen awareness of cultural differences.

    There are five interconnected factors behind the increased internationalisation of the workforce, including:

    • The continued advance of online digital technology enabling more fluid communication and a wider variety of duties remotely performed.
    • The impact of the pandemic which has accelerated the above by forcing companies to adjust their business model toward remote work.
    • General trends around globalisation, such as ease-of-movement across borders (at least pre-Covid) and less anchorage to geographical locations.
    • The widening global talent tool, particularly in the digital sector.
    • Companies’ desire to source the best talent, regardless of where they are in the world.

     

    The pandemic has become a major driving factor over the last two years. The social restrictions it triggered forced many companies to reconsider how they employ talent. More than 80% of CFOs said it had fundamentally changed the way they think about hiring and workforce management. Those who have realised the benefits are unlikely to return to the way things were.

    According to the Future of Work survey by HSBC:

    More than one-third (36%) of businesses are increasing the number of international remote workers not affiliated with a local office.

    Over the next three years, 40% of companies are supporting increased flexibility over the office or country from which employees work.

    There are three main ways that companies develop an international workforce:

    1. Via expat workers: an employee working abroad for a defined period, either on assignment or independently.
    2. Via multinational company locations: the classic multinational company which has branches or divisions in different parts of the world.
    3. Via international remote employees: the most recent trend which sees employees working remotely from different parts of the world.

     

    As this trend continues, HR will be challenged to manage the health, wellbeing, and motivation levels of people in different countries. Part of this challenge is to account for different cultural perspectives, legal jurisdictions and personal needs. That’s no small undertaking for companies with a considerable international footprint.

    How to keep global employee benefits simple

    One of the problems usually encountered by businesses with global workforces is the complexity of delivering benefits across different locations. Whether it’s companies with satellite offices and/or globe-trotting expat workers, things can get complicated quickly.

    The simple solution is to keep everything in one place. Rather than let benefit schemes become a patchwork of different policies for each location, it’s easier – and more cost-effective – to have a single international scheme which covers everyone.

    Let’s consider two examples:

    Firstly, health insurance. If you have a separate business health insurance policy for each country, that means they must be purchased and managed separately. But if instead, you have a single International Health Insurance scheme you can cover all countries under one policy – a single purchase and everything managed in one place. The savings are considerable, and it significantly relieves the administrative burden on HR.

    Secondly, general wellbeing support. This can be difficult to provide consistently across different territories. One of the most popular solutions today is Employee Assistance Programmes (EAPs). EAPs are digital platforms which provide tools, advice and services designed to support employee wellbeing (such as one-to-one counselling support, healthy eating guidance, and much more).

    However, operating a separate EAP for each country would multiply the costs unnecessarily. Thankfully, there are International Employee Assistance Programmes which can be set up and managed from one location, once more reducing the burden of managing such schemes and controlling costs.

     

    Are you looking to build and implement a health and wellbeing plan that covers your whole international workforce? Get FREE expert advice from the specialists at Engage. Put your questions to us using the chat feature in the bottom right or call +44 (0)1273 974419.

     

    4 reasons why you should invest in a single international scheme

    A single international employee benefits scheme provides several advantages over domestic, single country schemes:

    Consistency

    International benefit schemes provide a consistent range of benefits and support for all staff across multiple countries.

    Even if an employee moves from one country to another, the scheme can be designed to move with them. This saves the trouble (and cost) of removing an employee from a pre-existing policy and enrolling them on a new one.

    Generous terms

    When you have multiple employees under one policy, you can gain improved terms and conditions. This is the typical ‘bulk buy’ effect. For example, it’s possible to get Medical History Disregarded underwriting on an International Health Insurance plan – this means an individual’s previous medical conditions are overlooked in the pricing and/or terms of the policy. A single national policy is unlikely to offer such generous terms.

    Centralised and simplified

    Hundreds of HR hours can be saved by bringing together a range of insurance schemes and perks in one place. Different languages, renewal dates, currencies and points of contact can be brought into a centrally managed system.

    “Having one central point of contact to administer a group’s international healthcare cover across time zones and languages is costly, so if this burden can be borne by the insurer, the client will save valuable resources,” said Adam Vogt from health insurance providers APRIL International. “Equally, having clearly defined procedures and benefits centrally on a company intranet can ensure all have access and the rules and policy operation are made easier.”

    Superior quality

    Many international policies will provide more extensive levels of cover than domestic policies. This is particularly true of global health insurance, where individuals may have access to extra services such as maternity care, private GP visits and medical evacuation.

    Ready for the road to simplicity?

    You should now have a fair understanding of how international insurance products can benefit HR teams and the employees they serve. Whether you’ve already gone down the tangled road of separate national policies and want some relief – or are now seeking ways to look after a newly expanded global workforce – we’d love to hear from you. For FREE no-strings advice call +44 (0)1273 974419 or use the chatbox.

     

    Related reading: The 3 Pillars of Corporate Wellbeing: What Do Employers Need to Offer?

  • Expert perspectives: Should you offer Cognitive Behavioural Therapy to your teams?

    Expert perspectives: Should you offer Cognitive Behavioural Therapy to your teams?

    CBT is learning to stop the cycle of negative thinking… it is the one tool that gets you out of the truly dark spots.” Mind

    Employee mental wellbeing has taken a massive hit over the last two years. Financial uncertainty from rising costs of living, the continued presence and impact of Covid-19, and people struggling with a return to the office are just a few of the factors which can affect people on a day-to-day basis.

    However, there’s a positive side to this – an increased awareness of mental health where more and more people are seeking help and guidance. One method that is becoming increasingly popular is Cognitive Behavioural Therapy (CBT), with employees developing strategies to help themselves. CBT can be accessed through:

    • NHS
    • Private sector
    • Charities
    • Education
    • Place of work

     

    Forward-thinking employers are providing staff with easy access to CBT. This enables employees to reach out for help and develop the tools for greater mental resilience.

    In this article, we talk with NHS accredited CBT therapist, Shay Rosenthal, to learn more about how CBT works, and how it can have a positive impact on employees in the workplace and beyond.

     

    Need professional help finding the best employee benefits to support your teams? Contact our friendly team of experts at Engage Health Group Ltd on +44 (0)1273 974419 or click on the bottom right chat-box.

     

    Cognitive Behavioural Therapy: What is it and how does it work?

    CBT is based on how our thoughts, feelings and behaviour are interconnected. Anyone can become trapped in a negative thought cycle, and CBT is designed to break this cycle. CBT can also help people avoid getting ensnared in the first place. This form of therapy looks for practical ways to improve a person’s daily state of mind, helping them break down overwhelming problems into more manageable positive steps.

    In CBT, people learn to recognise and identify patterns in thinking or behaviour which might be keeping their problems going,” says Shay Rosenthal, a CBT Therapist in the NHS.After therapy we would hope that a person can become adept in this skill to manage future problems, becoming their own therapist.”

    CBT can help people with:

    • Depression
    • Anxiety
    • Bipolar disorder
    • Borderline personality disorder
    • Eating disorders
    • Obsessive-compulsive disorder
    • Panic disorder
    • Phobias
    • Post-traumatic stress disorder
    • Psychosis
    • Schizophrenia
    • Insomnia
    • Substance abuse
    • Stress
    • Long-term health conditions e.g., irritable bowel syndrome, chronic fatigue syndrome – cannot cure physically, but can help to cope with symptoms

     

    CBT is often spread across 12 sessions or more for those in serious need, but a brief course of treatment can be helpful for anyone seeking greater mental clarity and resilience. In these sessions, a person breaks down problems in how they think and behave. The idea is for them to learn these strategies and apply them to their everyday lives.

    However, we wanted to break this down even further to get more depth on how CBT is applied in therapy and the theories behind it.

     

    Diving deeper into CBT with Shay Rosenthal

    Shay outlined two main concepts that are associated with CBT, revealing how and what the sessions focus on.

     

    Cognitive approach (thoughts)

    How you think influences how you feel and how you behave.

    If you are thinking in a certain way, that can influence how you behave and also impact how you are feeling. Those experiences can subsequently reinforce your way of thinking, creating a cycle that can become difficult to get out of.

    Shay imagines what this might be like for an employee:

    If I think in such a way like ‘Im terrible at my job, everyone will eventually find out that I have no idea what Im doing, this could lead me to call in sick (behaviour), procrastinate with assignments (behaviour), and increase anxiety, low mood, or hopelessness. These behaviours and feelings will reinforce my initial thoughts about being terrible at my job, making my conviction of these beliefs even stronger.”

    Working with people’s cognitive processes allows someone to break down these patterns of thinking, allowing them to restructure and experiment with new ways of approaching situations. This will help them to move away from being stuck in a negative perception of themselves/the world.

     

    Behavioural approach

    Behaviour can explain the maintenance of a problem.

    Another approach taken in CBT is placing our focus on how our behaviour specifically might be keeping our problems going.

    Again, Shay outlines a potential employee perspective:

    If Im scared of public speaking, I might naturally then avoid presentations. This is obviously a very effective short-term solution to avoid feeling anxious. However, this avoidance does not allow us to grow in confidence, and crucially learn more about our fears. This will typically lead to anxiety increasing over time.”

    Similarly to the cognitive approach of CBT, a behavioural approach focuses on setting goals that the person wants to achieve through therapy and developing a step by step approach to facing one’s fears. This will build a sense of tolerance or the ability to handle these triggers. Shay explained this in a simple analogy:

    If you think about the first time you went to a new job, you would likely have been very anxious on day 1. If you had run away or avoided doing things / talking to people, that anxiety about your new job would get worse and worse over time. However, when we face things that make us anxious what happens naturally is that as day 1 progresses the anxiety will gradually reduce over time. Come day 2, the anxiety, whilst maybe high at the start of the day will in most cases be slightly less than on day 1. Again if the person perseveres this will gradually reduce again and after enough time that person will no longer be experiencing that same anxiety the had on day 1. We call this process habituation, which is a CBT way of saying “we get used to it”. The key is we learn enough about our fears to make accurate predictions rather than assuming the worst will happen.”

     

    Can CBT help employees and businesses alike?

    CBT can be a useful tool in supporting the mental wellbeing of staff so it’s worth considering as part of an employee benefits package. It can also benefit your business by improving team members’ ability to handle challenging situations. Here’s how:

    • Identifying the cause of disruptive thoughts helps employees discover alternative perspectives – will help staff in accepting different opinions, leading to better performance and improved work relationships.
    • Fear and anxiety can cause lower esteem, productivity, and retention levels. Understanding what causes fear and how to tackle it allows staff to overcome situations that cause anxiety.
    • CBT promotes mindfulness. Practising mindfulness improves concentration, reduces stress and anxiety, and reduces presenteeism. Employee engagement will be boosted in a positive work culture.
    • Freed from anxiety and unhelpful thoughts, the employee can improve their problem-solving skills
    • An improved ability to overcome challenges boosts confidence
    • By better managing emotional responses, an employee can improve social and communication skills
    • Cultivating a more positive mindset can:
      • Improve focus/productivity
      • Reduce absenteeism
      • Promote a healthier/happier work environment
      • Improve decision making
      • Reduce stress, depression, and anxiety
      • Boost employee performance, innovation, confidence, and creativity
    • Successful CBT programmes can lead to fewer mental health-related absences

    These are just a handful of things that employees can develop from undergoing CBT if they need help, making it a win-win for both staff and business.

     

    We help businesses navigate the world of employee benefits and health insurance. Contact our team of AMII accredited employee benefits brokers for FREE expert advice and support. Click on the bottom right chat box or call Engage Health Group Ltd at +44 (0)1273 974419.

     

    How else can you support employee mental wellbeing?

    CBT is one of several employee benefits which are designed to aid mental health. Sometimes they are included in an Employee Assistance Programme or Corporate Wellness Programme – so it’s well worth checking if it’s available as an add-on. Below are a few other examples of employee benefits that target the mental wellbeing of your staff:

     

    Over half of all working days are lost each year to high levels of stress or mental health issues. So, it’s certainly an issue that all companies should address. The most important thing is for businesses to encourage a positive, open, and supportive work environment, whether that’s augmented by CBT or other measures outlined above.

    Further reading: The 3 Pillars of Corporate Wellbeing: What do employers need to offer?

     

    At Engage, we take the time to carefully consider financial, mental, and physical wellbeing when helping businesses and HR teams design an employee benefits scheme.

    Contact us at Engage Health Group Ltd or call +44 (0)1273 974419 for FREE no-obligation advice and support.

  • Fitness February: Engage takes on Hooray in office step-count challenge!

    Fitness February: Engage takes on Hooray in office step-count challenge!

    It’s been a couple of weeks since the beginning of our Fitness February competition in the Engage office and we can confidently say that it’s been well received by our teams.

    The YuLife step-count challenge was first introduced by Hooray Health & Protection Director Charlie Cousins. Charlie set the scene for the competition, introducing his ‘winning’ team (maybe a tad prematurely!) and laid down the ground rules of what we were all doing for the next few weeks.

    But this month has indeed been a busy one. So, let’s have a recap of what Fitness February is all about and how Engage got involved.

     

    What does Fitness February mean in the Engage office?

    We split our office into three teams – Hooray, Engage UK and Engage International – all competing for the greatest number of average step-counts. Teaming up with YuLife, we have been keeping a leader board, recording our steps over the course of February.

    YuLife is a life insurance company that focuses on inspiring employees to lead healthy and fulfilled lives by making simple lifestyle changes. This is supported by the YuLife App which rewards staff for their efforts with vouchers, discounts, gifted experiences, and more.

    To further incentivise the teams, the directors at both Hooray and Engage have promised an extra reward for the winning group. To up the competition further, they have also offered a special prize for the individual employee with the most steps overall! Who doesn’t love a bit of healthy competition?

    At Engage, we have been using the YuLife App, amongst other YuLife benefits, since autumn 2021, meaning our teams were already fully acquainted with the app ahead of the competition. This made us confident in our bid to outstep the team Hooray. We had already begun the process of incorporating small everyday changes into our personal and work lives, ranging from mindfulness practices, such as meditation, to challenging each other to walks.

    All in all, we were more than ready to get stuck into the Fitness February challenge!

     

    Who are the Engage teams?

    We already know about the Hooray team and their desire to win (you can check the details out here!). But what about the rest of us in the office? Both Engage UK and Engage International have four members on each team, giving the groups equal footing.

    Engage UK

    This team consists of Nick, Boxy, Molly, and me! How are we levelling up so far? What have we been doing to make a difference towards winning?

    We have been shaping up into a strong team! Nick has been playing football more, even strapping his phone to himself whilst playing to build up those steps. I have been walking to and from work on the three days I’m in the office (this being a 50-minute walk there and back), really boosting the team’s overall step count.

    Boxy and Molly have also proven to be strong contenders, committing to steadily increasing their steps every day of this month.

    Engage International

    On the International team, we have Ian, Judit, Jo, and Dave. Also proving to be a formidable force, these guys are really starting to go all out!

    Dave has taken the competition by storm, quickly rising up the leader board by making frequent visits to the gym after work and spending his lunches on hour-long walks around the area.

    For all their talk, the Hooray lot really do need to be watching their backs! Thinking you can take a day off hunkering down in your living room provides the perfect opportunity for the Engage teams to stride into that top spot.

     

    The Engage values: what we’re bringing to the competition

    As a health insurance broker, the issue of wellbeing holds great importance – both within our teams and for our clients. This has been brought to the fore during this step-count challenge. Light-hearted joking and friendly competition have been combined with support and encouragement – even for the smallest contributions!

    Fitness February has brought our team even closer together and boosted each other’s morale and productivity. But we have also taken improvement seriously.

    Improving our physical and mental health by getting outside and moving about has been a huge motivation for a lot of our team members, who are each enjoying seeing changes in themselves.

    Here’s what we have been doing:

    • 1-hour walks at lunch
    • Walking to and from work
    • 1-2-1’s either walking to the pub for a lunch or taking a stroll around the local area
    • Playing football
    • Going to the gym
    • Doing exercise classes
    • Moving around the office when taking calls
    • Walking to the shops, post office etc instead of driving
    • Getting out and about at the weekends – e.g., exploring new parts of the East Sussex coastline (taking tips from each other about where to go/which walks are great in this area). This not only boosts our step-counts but also improves our relationships with one another, as we learn about interests and personal lives.

     

    Pushing ourselves and one another to take those small steps in our everyday lives can often seem easier said than done. Having a focus on team building has demonstrated how each of us can provide that extra bit of support to help someone make a change.

     

    How is the competition shaping up so far?

    As outlined in Charlie’s introduction earlier this month, all teams were establishing strategies to ensure our steps would be increasing over February.

    We were all pleasantly surprised at how well these strategies were received by almost everyone in the office. Yes, that is almost everyone. Where most of the office has been making the change, there are a few staff that are still falling behind! Alfie has shockingly let the side down so far – but luckily, his steps go towards the Hooray team, working in our favour.

    Getting out at lunch is helping everyone massively, and, with the days getting longer, walking home from work is becoming more appealing for a lot of people in the office.

    However, before revealing who is currently leading the way at the top of the competition, we thought it was important to mention some difficulties that we’ve encountered so far.

    Events this month have often felt out of our control, meaning a lot of us in the office struggled with maintaining a high step count every day and haven’t been able to stay active as much as we would have liked. These circumstances include:

    • The continuing presence of Covid, and having to isolate to protect others in the office
    • General illnesses e.g., colds, doctor appointments, sometimes even the odd hangover (although we can fairly say that the last one is self-inflicted)
    • Storm Eunice hitting last weekend

     

    Just two months into 2022 and it is already testing everyone’s physical and mental wellbeing. Being a part of Fitness February has meant we have been able to focus on something different, teaching us that it’s okay to ease up from time to time.

    We are not machines! It is important to understand when to take a step back, when to look after yourself in different ways, and be able to recognise exactly what it is you need at that certain moment.

     

    The current state of the leader board:

    But let’s get into what you want to know – who is currently winning?

    Hooray were originally soaring ahead with Esme and Charlie sitting comfortably for most of the competition. However, there has been a surprising turn of events.

    YuLife Leader Board
    YuLife Leader Board

    Nick has quietly taken the lead, closely followed by Esme, and then with Dave – meaning the Engage UK team are strong contenders to lead this competition across the finish line! However, everything is still to play for – we have a feeling this week is going to be filled with lots of surprises.

    Although Charlie began with a confident effort, things appear to have taken a turn for the worse for the Hooray Director. Could Engage UK be taking home the winnings?

     

    What else to expect from February

    Alfie aside, we have all been impressed at how much everyone has really gotten into this Fitness February challenge and how much of a positive impact it has had on our team building here in the office. The fact each team member has improved over the course of the month just goes to show how these healthy fitness trends can lead to positive and optimistic attitudes.

    For the final week of February, I’m sure there will still be many more challenges that we as an office will have to face – this is 2022 after all, and the world does seem to continue to throw challenge after challenge at all of us.

    That is why taking part in these team building activities and events can be so important to the overall wellbeing of employees. The workplace is a great place for people to come together, feel connected, and have a sense of community. We believe the step challenge will provide benefits way beyond February!

    Let us know what you and your teams are doing for Fitness February, and any ideas for more competitions that we could take part in for the rest of the year.

     

    Contact us at Engage Health Group Ltd for FREE no-obligation advice and support, or call our team of experts on +44 (0)1273 974419.

  • Time to Talk Day: What is it and how can you get involved?

    Time to Talk Day: What is it and how can you get involved?

    What is Time to Talk Day?

    Who’s involved? And what’s it all about?

    February 3rd 2022 has been marked as Time to Talk Day! It is a national day set up by mental health charities Mind and Rethink Mental Illness, in partnership Co-op with raising £8 million to help bring communities together in improving mental wellbeing.

    The day is all about establishing supportive communities to be able to have conversations with family, friends, and colleagues about mental health. It is a day where everyone can come together to talk, listen, and change lives through communication and understanding!

    The Time to Talk Day initiative is designed to offer a variety of easy ways to get the conversation around mental health started. From hosting a tea and talk event with your community to setting up a group lunch and activities in the office, however, you decide to get involved, anything will make a difference!

    Although we are talking about one specific day, talking about and prioritising mental health is not just limited to one day a year. It needs to be a continual process of acting consciously to acknowledge your own mental health and those around you.

    So, how have Co-op gotten involved with these charity partners? And what are they bringing to the mental health conversation?

    Co-op Charity Partnership:

    • Raising £8 million for Mind, SAMH (Scottish Association for Mental Health), and Inspire – bringing communities together to improve mental wellbeing
    • Raising money by engaging with colleagues, members of staff, and customers on a national and local level
    • This money will mean charities can deliver innovative new services in communities across the UK to provide people with the support they need
    • Established Be Kind to Your Mind: includes activities from Co-op & partners; general mental health tips; how to seek support from charity partners

    Time to Talk is also offering a free downloadable starter pack to help everyone get involved in the day. The pack includes:

    • posters
    • postcards
    • social media images
    • conversation starters
    • bunting

     

    Raising mental health awareness increases the number of people addressing mental health, both within organisations and in wider social circles, which can only be a good thing! And provides many with the opportunity to feel comfortable and talk openly about their mental health when they may not have been able to before.

    We all have mental health and all experience lows and highs throughout our lives. Through normalising and talking about it, we can support each other and ourselves.

    Why is addressing mental health so important for employers?

    1 in 4 people will experience a mental health problem in any given year. Each person’s experience of mental health is different – some will show signs of poor health openly, whilst others mask their signs making them not visible to those around them.

    This is something that becomes very apparent in the workplace, where we spend a huge chunk of our lives. The stigma around mental health still very much exists at work, making the process of opening up to employers and colleagues a daunting task.

    However, talking about mental health is one way to reduce this stigma, and creating supportive work communities is essential to feeling empowered about mental health. Mental health also hugely impacts workplace performance – 1 in 5 employees consider poor mental health as a factor that impacts productivity.

    Employers also have a Duty of Care to their employees. Typically, this involves:

    • Protecting staff against discrimination
    • Making sure the work environment is safe
    • Providing employee perks, where able, which protect physical and mental wellbeing

     

    We can all become overwhelmed by life’s pressures, whether that’s work-related, or due to personal relationships or other circumstances. When the going gets tough, it’s important to have a support system in place capable of intervening. Ultimately, this benefits both employees and businesses.

    What benefits and initiatives can you offer as an employer to prioritise mental wellbeing?

    There are many ways to work mental health into the conversation in your company, from investing in training to simple changes to behaviour. Whether you can invest financially or not, prioritising the mental health of your employees will benefit your business and help create a sense of community within your team.

    Below we have comprised a list of ways you can get the topic of mental health circulating at work:

    • Mental Health First Aid training – explaining how this can help
    • EAPs – can include Virtual GP, mental health counselling services which employees might not otherwise have access to
    • Private/Group Health Insurance – reducing direct healthcare costs
    • Leadership training – teaching managers/senior staff how to recognise and address mental health
    • Flexible working – promoting a healthy work-life balance
    • Regular 1-2-1s – taking place outside can make staff feel more relaxed than in a formal setting
    • Arranging workshops and group training opportunities – e.g., ‘Lunch & Learn’ to teach employees more about mental health and how to support each other
    • Regular staff surveys – build data around staff mental health, using findings to plan & deliver better action tailored to your specific staff needs
    • Track absences, retention rates, work performance – to measure wellbeing & judge where help is needed
    • Mental health quizzes – enables staff to feel relaxed to begin talking about mental health
    • Health cash plans

     

    If you’re a business owner looking to introduce an employee benefits scheme that best targets the health and wellbeing of your staff, we can help! Contact our team at Engage Health Group Ltd on +44 (0)1273 97449 or use the chatbox in the bottom right.

    Benefits of addressing mental health in the workplace:

    Addressing mental health in the workplace is beneficial not only to the wellbeing of your staff but to the overall productivity and efficiency of your company. Below are a few examples of how promoting mental wellbeing can benefit:

    • Reduces the stigma around mental health
    • Promotes open discussion – enabling more people to ask for help
    • Staff feel more comfortable reporting mental health as their main reason for sickness absence (rather than pretending it’s due to the flu, for example)
    • Helps to detect early warning signs
    • Promotes your company as proactive rather than reactive towards your employees
    • Prevents further serious mental health issues/crisis e.g., suicide or self-harm
    • Reduces absenteeism and presenteeism
    • Reduces workplace discrimination
    • Boosts morale and productivity as employees feel cared for and protected at work

     

    Further Reading: The 3 Pillars of Corporate Wellbeing: What Do Employers Need to Offer?

    How to get involved

    We should be aware and conscious of mental health on an everyday basis, but often this is easier said than done. Time to Talk Day this February is a perfect opportunity for employers and staff to come to terms with just how important prioritising and protecting our mental wellbeing really is.

    As we continue to adapt and change in the fall-out of the pandemic, employers need to recognise the need to respond to the changing expectations and needs of employees. And be willing to adapt when they do change!

     

    At Engage, we help you achieve your business goals by ensuring the employee benefits you implement are best suited to your staff needs and business structure. Contact our friendly team of experts on +44 (0)1273 97449 for free no-obligation advice and support.